RETURN & Cancellation POLICY
Last updated January 11, 2022
Cancellation Before Shipment:
In case of cancellation before shipment, we process the refund within 24-48 business hours after receiving the cancellation request.
RETURNS
All returns must be postmarked within fifteen (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Tamizhachi Napkins
Attn: Returns
RMA #
No.113/67-A,
Veeranam Main Road,
Vailkal Pattarai,
Puthu Mariamman Koyil,
Salem, TamilNadu
India - 636003
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
[email protected]
